Pelaa Casino Overview: 2024 Summary

Pelaa is an online casino under the UK Gambling Commission licence 45235. The website offers a total of 1850+ casino games, with over 75+ jackpots. The average payout based on the iTech Labs audits is 97%. The most popular Pelaa casino game with UK players is Immortal Romance. Pelaa Casino offers an unreal game selection to UK players.

Pelaa Games: Huge Array of Content

For many players, quality trumps quantity when choosing an online casino. We judge on both quality and quantity, giving you an insight into deciding upon Pelaa games. Spoiler: if you are looking for quantity, the Pelaa online casino could be right up your street.

The Most Popular Pelaa Slots & Table Games

As alluded to above, Pelaa’s content doesn’t not lack in the quantity stakes. There is a huge number of games for players to choose from (over 1850 and counting). Some of the best loved slots are Book of Dead, Gonzo’s Quest and Starburst. It is a delight to see so many exceptional online slots in the Pelaa catalogue.

Complementing the games at Pelaa is a strong selection of table games, roulette and blackjack with seemingly infinite varieties of each type while the video poker offering, though arguably small, includes all the favourites if the popular Pelaa live games don’t take your fancy. Here is our list of the best Pelaa games:

• Immortal Romance – Top Casino Slot

• Blackjack VIP – Best Casino Blackjack Game

• Roulette VIP – Most Famous Casino Roulette

• Jacks or Better – Top Casino Video Poker

• Gonzo’s Quest – Most Popular Casino Slot

Given the online casino of Pelaa is branded as an aesthetically pleasing place to play, the emphasis is on their slot collection. Other games can be found in the Pelaa software but they are not at the forefront of its offering, no doubt to nudge players towards the live casino.

As seems the norm in the industry at present, the catalogue is top-heavy with slots with much less emphasis put on table games, online blackjack and video poker. The Pelaa online casino is not unusual to choose this option given the current demand for live casinos.

The Live Games Offering

As you would expect from a live casino powered by Evolution, the real dealer lobby rates very highly amongst customers. Play table games such as roulette, craps and blackjack. Enjoy a plethora of variations with up to 100 live choices. For more info on specific games check out our live blackjack in the UK page. Thanks to choosing the best providers, the casino is able to boast with high quality HD performance, meaning a player never misses any of the action and drama when playing the real-time games such as blackjack. Roulette players may want to look at our guide to roulette live casinos.

Playing on the go? Mobile and Tablet Options

Whether playing on an Apple or Android device, the Pelaa online casino has you covered. The experience is smooth and graphically pleasing. So clean is the experience, it is little wonder they have no need to develop a stand-alone app as an alternative.

In keeping with its overall simple branding, there is no need to download any software when playing on Pelaa’s online casino. Play at an Android casino or with an iPhone or iPad, the set-up is simple and designed to suit any device to play the games at Pelaa.

Pelaa Casino Table Limits: High-Stake and Low-Stake Options

Table limits are obvious considerations when choosing where to play. Pelaa online casino offers a wide range of table limits starting from 1p and ranging up to ￡5,000. This makes Pelaa casino games suitable for any pocket. The simplicity of use of the software sets Pelaa apart rather than its vast table limits.

You can play stakes at every level here, as is common in most online casinos. table limits at the live casino are higher but considerably lower than brick-and-mortar casinos. Overall, the bet range at the table games at Pelaa online casino is quite wide.

Assessing the RTP and Pelaa Payout

RTP stands for Return to Players and refers to the theoretical percentage players (rather than a single player) should receive after playing a game for a period of time. Pelaa payout, referencing its RTP, is better than the industry average. Read all about the best payout casinos in the UK for the highest RTP operators.

The RTP figure will be shown next to any of the available casino game if playing in the UK (a legal requirement). You will find games such as blackjack have the highest RTP closely followed by video slots and poker. In any online casino, the payout is rarely below 90% and in many cases well above.

All software used on Pelaa must be independently audited by a third party such as eCOGRA, iTechLabs or GLI, who monitor the RTP of individual games and, in this case, make sure the Pelaa payout is in line with the advertised figure. Mathematically, these figures will be more accurate on popular games at Pelaa. An accurate RTP figure is harder to measure on less well-played games.

The most important factor when assessing RTP is to look at the individual RTP of the game rather than the overall headline figure. This is because games with the lowest house edge can skew the percentage upwards.

Pelaa Deposit and Withdrawal Methods

Pelaa Casino supports a good range of different payment options. Choose between a bank transfer, various debit cards, E-wallets, prepaid cards and a few mobile solutions. The minimum deposit is ￡10 and will be instantly transferred to your account. Note that the method you use for your deposits will be used (if possible) for your withdrawals, too.

Sadly, the minimum withdrawal at Pelaa online casino is on the high side. While most online casinos allow ￡10 withdrawals, Plea has doubled that, so the minimum you can cash out is ￡20. Other than that, the processing time is in the industry average. It will take your withdrawal from 1-3 business days to be processed by the casino. From there, it’s up to your chosen payment provider to transfer the money to your account.

Assessing Pelaa Software and Website

The minimalistic design of the website makes navigation a dream, and this lightness of touch means the Pelaa software loads quickly and seamlessly in your browser. All Pelaa content is easy to find either on the page where the most popular games appear or through a search function located on each page.

The Pelaa online casino website is purposefully light on clutter on a first visit. There is information about current promotions and a well-presented page on UK payment methods including debit card options as well as a multitude of E-wallet alternatives including PayPal.

With no software download needed, all you need to access the online games is a stable internet connection. As mentioned earlier in this Pelaa review, the games work smoothly in a web browser or on your mobile device.

Pelaa is blessed with a huge range of providers and coupled with the simple aesthetics of the site. It provides for a very immersive experience. All top name software providers are available, including Evolution as one of our favourites. There are plenty of other Evolution casinos to consider.

Operator Information

Pelaa online casino is wholly owned by Genesis Gaming Limited. Headquartered in Malta, the company has been operating since 2014 and has built up a strong portfolio with sites ranking among the leading gambling websites. Originally concentrating in the Scandinavian market, the multi-brand operation has been slowly increasing its UK presence.

Its three leading brands worth mentioning in this Pelaa casino review are Casino Gods, Casino Planet and its first casino Genesis. If you are familiar with any of these sites then you will know what to expect from Pelaa in terms of reliability and quality.

Important Information about the Company

Licensed in Malta and the UK, there is nothing unusual about the governance of the casino. This Pelaa Casino review highlights below some of the important facts to consider before joining. As an aside, the name Pelaa is the Finnish word for ‘play’ and neatly sums up the simplicity and fun aspect of the whole Genesis brand.

Available Customer Support Options

Even with the best will in the world, issues can arise. Your first port of call should be the comprehensive FAQ section on the site, followed by the live chat option but there are also telephone and email alternatives. All bases seem to be covered with this operator though it’s worth mentioning live chat is not 24hrs. Here is a list of Pelaa support options:

• Live Chat: Available, Login Required

• Contact Form: Available

• Support Phone Number: 08000 294 558

• Email: 1-2 Days

The support options at Pelaa online casino are generally in line with industry standards. Live chat is only open from 9 am to 1 am – though with employers edging towards a better work/life balance for employees, not having support manned 24 hours a day seems a sensible option. Languages supported are English, German and a range of Scandinavian options.

Be Safe and Secure Online

The level of safety and security are important factors when deciding where to play online. The most obvious Pelaa safety guarantee is its licence from the UK Gambling Commission (UKGC) – Licence number: 45235.

Interestingly, the UKGC showed its teeth by suspending the Genesis Global licence in 2020. The reasons were not disclosed, but the suspension only lasted a few months, suggesting they may have had to deal with some minor compliance issues.

An extra safety measure is provided by the IT security in the form of an encrypted connection. This casino works with the well-known company Sectigo to provide this important feature. This Pelaa casino review can confirm it is one of the legal UK casinos which we are happy to recommend to players.

Extra Kudos Earned

One neat feature that ups the Pelaa rating is an internal wallet feature that allows players to split their deposits and winnings into either a casino balance or a reserve balance – very handy for keeping track of money. Its uncluttered, smooth-running website adds to the positive experience.

As well as the usual generous sign-up bonus and free spins, there are always plenty of promotions available to players on the Pelaa website, and you will be informed of ongoing promotions through email and in-game pop-ups. There may be other sites that claim to offer better casino bonuses in the UK but this site more than holds its own on this score.

There is no specific loyalty scheme currently running at Pelaa but the weekly and monthly ongoing promotions reward loyalty – usually tied to playing on specific slots from a named software provider. VIPs are catered for on case-by-case basis and players will be contacted by the VIP manager.

• Awards . 0/3

• Promotions . 3/3

• Special Games . 1/2

• Loyalty Scheme . 1/1

• Extras . 1/1

• Bonus Points . 7

Pelaa Review Conclusion – Opinion

We leave our Pelaa casino review with positive feelings about this relatively new online casino. There is a bold selection of slots and table games available, innovative wallet options while the live offering is up there in comparison to its major rivals. The minimalistic aesthetics of the site makes the whole experience smooth and pleasurable.

While there is plenty to like about Pelaa, there are some inevitable shortcomings. The minimum withdrawal is higher, and so is the wagering requirement of the welcome bonus. It’s all there in the terms and conditions, so no complaints. Pelaa should appeal to casual players who enjoy the fun aspect of gaming and would rank highly on a list of the best best online casinos.

Scott Lawson – Author and Casino Expert

Pelaa online casino offers a huge collection of online slots and table games. The UKGC licence guarantees your safety. Also, its payout rate sits at 97%, making it a great choice for real-money gambling!

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Frequently Asked Questions

Check out the FAQs below for any further clarification and feel free to drop us a line at [email protected] should you want any further information or clarification.

Is Pelaa Casino safe?

Yes. Pelaa Casino's rating is very high in terms of safety. It is guaranteed by Sectigo using 128-bit encryption and the casino is licensed by the Gambling Commission. As a member of the big Genesis Casinos family, Pella has a proprietary responsible gambling platform, as well as partnerships with the biggest problem gambling organisations.

Which are the best Pelaa casino games for UK players?

The variation of Pelaa casino games is great. The casino boast a huge slot selection of almost 1700 titles. Roulette, blackjack, video poker and other table games are also available. The live lobby features 98 real dealer tables where you can play live roulette, live blackjack, live baccarat and live game shows.

How good are the Pelaa Casino slots?

There are almost 1700 titles in the Pelaa Casino slots library. So, we'd the slot section is better-than-average. We absolutely love how the operator has grouped the slots into categories such as Megaways, Video Slots, Jackpots, Cassic Slots and Must Fall Jackpots. It makes navigation so much easier!

Is there a Pella Casino no deposit bonus in the UK?

No. Unfortunately, currently Pelaa Casino doesn't offer a no deposit bonus. It has a great welcome bonus bundle that can be unlocked with a deposit. There are many Pella Casino payment options that you can use. But note that Skrill and Neteller are excluded from the offer.

Are there Pella Casino free spins?

Yes. Pelaa Casino currently offers free spins as part of a deposit bonus. The free spins are valid on one of the best-loved casino slots by NetEnt, Gonzo's Quest. Our overview of Pella Casino was greatly influenced by the welcome bonus bundle and the extensive game collection offered.

Can I play Pelaa Casino on mobile?

Yes, you can play in your mobile browser! All Pelaa casino games are designed to work seamlessly, safely and securely in any mobile browser. You can also use all the other functionalities of the desktop client. Deposit, withdraw, or talk to the support agents on the go!

Is there a Pelaa live casino in the UK?

Yes and we'd say the collection of Pelaa live casino games is quite impressive. With more than 98+ live tables, Pelaa is a great choice for even the pickiest player. Play live roulette, blackjack, sic bo, baccarat and game shows!

Are the Pelaa payouts legit?

For sure. The payout at Pelaa Casino is legit and guaranteed for by the iTechLabs. This is one of the most reputable testing agencies in the iGaming industry and its annual reports show that the payout sits at 97% and all games are fair and random.

How can I contact the Pelaa online casino from the UK?

To contact the Pelaa Casino customer care you can either open the live chat, use the contact form, send an email or call the UK phone. There's also a very helpful FAQ section answering tons of questions, which are neatly grouped in different categories.